Frequently Asked Questions

We primarily serve young people aged 6–18 and their families. For children under 6, parent-focused consultation is recommended. Adolescent individual sessions are conducted with parental consent.

Yes. Online counseling is well-supported by research, with outcomes comparable to in-person sessions. All our counselors are trained in professional online consultation practices and use stable video platforms.

Corporate training is customized based on training objectives, program duration, and number of participants. A detailed quote is provided after an initial needs assessment — the first consultation is free.

You can book via the contact form on this page. We typically respond within 24 hours.

Both are available. Clients in Guangzhou can choose in-person sessions. Remote clients receive professional video counseling that research shows is equally effective as face-to-face.

Yes. Please mention your preference when booking and we will do our best to match you with a suitable counselor.

Children under 12 require parental participation throughout the process. Adolescents aged 12–18 can have independent sessions with parental consent, and we provide regular progress updates to parents.

All consultations are strictly confidential. We sign confidentiality agreements with every client. The only exceptions are situations where there is a real risk of harm to self or others.